Technical Support Representative
Position Type: Temp to Hire
JOB
DESCRIPTION
The Technical Support Representative will be
the primary technical contact for residential & business class customers
who are using these digital products.
You will provide professional, accurate and timely responses to all
customer inquiries using established troubleshooting procedures to identify and
resolve technical difficulties.
JOB REQUIREMENTS
Successful candidate will be professional,
career minded, highly motivated and customer friendly. Minimum requirements
include complex knowledge of DOS, Win 95, 98, NT, 2000, XP, Apple/MAC, Internet
communications, and protocols. Candidates are also required to have outstanding
MS Office skills and demonstrated expertise in one or more of the following
specialties: Network (RF troubleshooting, E-Mail, DHCP server, routers),
Systems Hardware, Software, Operating Systems or New Technology. Prior call center
experience is highly desirable.
Contact Us
For consideration, please send your resume by fax to (203) 882-5029 or email to eric@hamiltonconnection.com. You may also stop by our local office or call us at (203) 882-5025 for details.
Contact:
Eric J. Gonzalez
Hamilton Connections
326 West Main Street
Milford, CT 06460