Tips for Describing Yourself During an Interview 

During the interview process, the hiring manager almost always asks, “How would you describe yourself?”  It can be a scary question and a balancing act. It’s tough finding the line between self-confidence in your abilities and coming across as arrogant. How do you describe yourself to someone who has a real influence on whether you get the job! Yes, it’s a …

What is Inclusion? (Without it, Diversity Doesn’t Count)

There’s no doubt that diversity is a powerful and immensely beneficial tool within any organization, especially within the workforce.  A genuinely diverse work team has a tang, a flavor, a seasoned strength. It is the secret power of any successful team. It might be easy to assume diversity only focuses on gender and ethnicity.  But true diversity is so much …

6 Tips to Getting the Most Out of Networking

Networking is one of the most powerful tools at your fingertips for growing your business and career.  It is the process of establishing and maintaining mutually valuable connections and relationships with people inside and outside your industry. Your network includes people in your personal life (family, friends, neighbors, fellow car-pool parents) and people in your professional life (industry leaders, suppliers, …

Customer Service 

Everyone knows customer service is a big deal –and the stats confirm it! A recent survey found that 68% of consumers tell friends and family or post about a bad customer service experience on social media. Another survey found that 86% of consumers are willing to pay more for better service. Sometimes, consumers are willing to spend more of their time as …

Problem Solving – Part II: Tips and Tools 

Last week, in Problem-Solving – Part I, we discussed the Why and How of problem-solving. But what if problem-solving skills don’t come naturally? Well, problem-solving is a soft skill, which means it comes naturally to some and is harder to learn for others. But the good news is that you can still refine the skill until it’s a sharp and ready tool …

Problem-Solving – Part I: The Why & How

  Problem-solving is a necessary skill that transcends every industry. After all, problems, be they big or small, show up every day –in every workplace. As a leader in your company, it is vital to model and encourage problem-solving in your team. Why? It Strengthens Your Team: Strong teams are brimming with initiative-filled problem-solvers –positive influencers who “rally the troops,” …

Leading with A Coach’s Heart

In today’s workforce, there is a real need for business leaders with coaches’ hearts. Employees are looking for personal and professional growth. Likewise, you are looking for growth within your company and for goals to be met. With a coach’s leadership style, both are possible! What is a Coach Leader? The coach leadership style is collaborative, involving employees in their …

Why Choose a Trade Skill?

Today, the status quo says a college degree and a white-collar job are the keys to a successful career. And they are keys, but not the only keys. The skilled trade industry is wide-open and offers multiple opportunities for a successful career. A skilled trade is typically acquired through vocational or on-the-job training resulting in certification.  Trade skills are usually …

Fun Facts with Hamilton: 4th of July Edition

Ahh . . . the 4th of July. America’s favorite holiday! It’s a day we celebrate freedom! A time to commemorate the moment in our history when we declared that  “We hold these truths to be self-evident: that all men are created equal; that they are endowed by their Creator with certain unalienable rights; that among these are life, liberty, …

5 Tips for Achieving Transparency in Business

Today’s immediate access to knowledge and data has created a demand for transparency in business.  Consumers are increasingly concerned with authenticity, as well as ethical business and buying habits.  The labor force cares about how an employer’s values align with theirs. Business leaders who hold themselves to a high standard move to front and center in a world where we …